Suggestions & Complaints
Want to make a suggestion to the practice?
Your comments and suggestions are important to us, please send them to us via email nhsh.gp55610-admin@nhs.scot
If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
Want to make a complaint?
Complaints
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Please read the leaflet below. If you wish to pursue a complaint please email nhsh.gp55610-admin@nhs.scot, the practice manager will deal with your concerns appropriately.