The Surgery is open from 8am until 6pm Monday to Friday.
We can offer in-person and telephone appointments. We also do home visits to housebound patients.
To arrange an appointment, call 01397 703 773 between 8.30am-6pm. Appointments can also be made at our reception desk.
Receptionists will ask the purpose of your appointment, as this allows us to determine the most appopriate appointment for you within a clinically safe timescale, and for us to use our resources to serve all patients well. All receptionsists are trained in "sign-posting" - to point you to the right option for your query, and sometimes they may advise it is appropriate for you to see a pharmacist or another health professional like our physiotherapist or pharmacy team. Receptionists are bound by the confidentiality code we all work by.
A GP will triage more urgent requests for appointments, and the reception team will let you know the outcome.
If you think you need urgent help, call 999.